Privacy Policy

Privacy Policy

Introduction

Welcome to https://hardwood-floor-drying-fort-collins-co.ecojohns.com! We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains how we handle data related to our services, products, website, and interactions with our users, in alignment with international privacy laws including PIPEDA (Canada), Quebec Law 25, GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and more.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services accessed through links on our site, as they have their own privacy practices governed by distinct policies.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • When you create an account and use our applications or services
  • During your visits to our websites linked to this policy
  • Whenever you receive communications from us, such as newsletters, emails, phone calls, or text messages

Personal Data Collection

We collect various types of personal information (henceforth referred to as ‘Personal Data’) for different purposes:

  • Account Information: Details required to set up and maintain your user account.
  • Payment Information: Transaction details when you make purchases from us.
  • Financial Information: This includes banking or credit card details, used for billing and payment processing.
  • Purchase Information: Data related to products or services bought through our platform.
  • Mobile Device Identifiers: Unique identifiers from your mobile device for personalized experiences.
  • Location Data: Information about your geographical location when you interact with our services.
  • Feedback: Your opinions, reviews, and comments that help us improve.
  • Social Media Information: Details from social media platforms when users choose to log in via these accounts.
  • Product Information: Any data provided while exploring or purchasing products on our site.

We collect this Personal Data through direct user input, interactions with our services, and automated technologies used for analytics and personalization. Additionally, we may receive Personal Data from third parties who assist us in providing services, always adhering to their privacy policies.

Cookies

We employ cookies to enhance your experience on our website and improve our service offerings:

  • Strictly Necessary Cookies: These are essential for the basic functionality of our site.
  • Preference Cookies: Used to remember settings and preferences you’ve chosen.
  • Analytics Cookies: Help us understand user behavior and provide analytics data.

Users can control non-essential cookies through our Cookie Manager, providing transparency and choice regarding data collection.

Retention and Deletion

We retain Personal Data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period required by law. Once the retention period expires or when the purpose is no longer applicable, we delete or anonymize your data securely.

Security Measures

We take robust security measures to protect your Personal Data:

  • Implementing encryption for secure data transmission and storage.
  • Engaging trusted third-party processors who adhere to strict privacy and security standards.
  • Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

Our services are not directed towards children under 18 years of age, and we do not knowingly collect Personal Data from this demographic.

Your Rights (Data Subject Rights)

Depending on your location, you have specific rights regarding your Personal Data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Correcting inaccurate or incomplete information.
  • Erasure (Right to be Forgotten): Deleting your data from our systems under certain circumstances.
  • Restriction: Limiting the processing of your data in specific situations.
  • Portability: Obtaining a copy of your data in a structured, commonly used format.
  • Objection: Objecting to or opting out of processing activities based on legitimate interests.
  • Non-Discrimination: The right to be free from discriminatory decisions based solely on your personal data.

To exercise these rights, please contact our Data Protection Officer using the information provided below. We will respond to your requests in accordance with applicable law.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website, and we encourage users to review this page periodically for the latest version.

Contact Information

For any privacy-related inquiries, requests to unsubscribe from communications, or questions regarding your data:

We value your trust in our commitment to privacy and data security.